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FAQs

How do I order from outside the U.S.?
What are my purchase and payment options?
How can I check the status of my order?
What is your return policy?
Can I preview a DVD or Video?

How do I order from outside the U.S.?

Please view our page for international distributors for complete information.

What are my purchase and payment options?

Orders placed via this website must be pre-paid by credit card. All major cards are accepted.
You can also order by telephone at (888) 319-5852 between 8:30 a.m. and 5:00 p.m. (ET) weekdays or by fax at (800) 248-4724.
When paying by check, all payments should be mailed to:

Kentucky Distribution Center
7625 Empire Dr.
Florence, KY 41042

How can I check the status of my order?

Call customer service at (888) 319-5852 or email us at orders@taylorandfrancis.com.

What is your return policy?

Books may be returned in new/saleable condition for a refund of the purchase price excluding shipping charges within 60 days of purchase. Please include a copy of your invoice or packing slip and ship via any traceable method to:

Kentucky Distribution Center
c/o Returns Dept.
7625 Empire Dr.
Florence, KY 41042

Please allow up to six weeks for your return/credit to be processed.

Can I preview a DVD or Video?

Yes. For information about obtaining preview copies, call (888) 319-5852 or email us at orders@taylorandfrancis.com.
Requests for academic review copies should be made to Michael Dulisse at 6000 Broken sound Parkway NW, Suite 300, Boca Raton, FL, 33487, or Michael.dulisse@taylorandfrancis.com

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