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We are here to assist in any way we can. Please use the options below or the navigational links to find the information and support you are looking for.  Also be sure to check our FAQ page.  If you have question about something that isn't covered by the information here or the FAQ page please contact us.  We will do our best to respond to your question within 24 hours during weekdays.

Sales

We employ a global sales staff dedicated to assisting our vendors, corporate customers, professors, librarians, professors, and academics.

Contact our U.S. Sales Team
Contact our International Sales Team

Customer Service

We pride ourselves on providing exceptional customer service, and want your experience with our ecommerce site to be positive. Please let us know if you experience any difficulties, or if we can help or improve our interface in any way. We also value and welcome ideas for new books or related e-products that you would like to see in the online bookstore.

Contact our Customer Service Representatives

Editorial

Contact our editorial staff if you have an idea for a new series or book, are interested in co-publishing a book with Productivity Press, or would you like to sponsor or contribute to a series.

Michael Sinocchi
Senior Acquisitions Editor
Tel: (212) 216-7867

Disciplines: Lean Manufacturing & Lean Service; Quality & Six Sigma; Product Development; Supply Chain Management; Green Manufacturing & Sustainability; Lean & Quality Improvement

Kristine Mednansky
Senior Acquisitions Editor
Tel: (630) 482-9886

Disciplines: Healthcare Administration, including Lean & Quality Management; Patient Safety; Financial Management; Strategy & Leadership; and Information Management

Lara Zoble
Associate Editor
Tel: (212) 216-7863

Disciplines: Supply Chain Management; Public Administration & Public Policy

Looking to publish in another area? View the complete editorial staff.

Marketing

Our talented marketing staff is experienced in creating a variety of promotional materials. Whether you are an author or library seeking promotional materials such as books, flyers, posters, or news releases, are interested in discussing advertising opportunities, or would like to get in touch with a Productivity Press author, the marketing staff can help.

Christopher Manion
Marketing Manager
Tel: (800) 272-7737 x2508

Disciplines: Business Improvement, Information Technology, Project Management, Public Administration, Software Engineering, Supply Chain Management, Telecommunications

Book Reviews

We are happy to provide complimentary copies of our books to credentialed reviewers working for newspapers, journals, and other media outlets.

Request a review copy

Subsidiary Rights & Permissions

For permission to reuse or reprint copyrighted material from one of our books in the classroom, or would like to adopt a book for use in a journal visit our Rights and Permissions page for the proper procedures.

Contact our Rights and Permissions Representatives

Technical Support

We stand behind our products, and are available to help if you experience problems with any of our electronic products.

Contact Tech Support

Office Contact Information

Contact our offices with any specific questions you have.

Editorial Office:
Taylor & Francis Group
270 Madison Avenue
New York, NY 10016
(800) 797-3803

Sales & Marketing Office:
Taylor & Francis Group
6000 Broken Sound Pkwy. N.W.
Suite 300
Boca Raton, FL 33487
(800) 272-7737

Customer Service Office:
Taylor & Francis Group
7625 Empire Dr.
Florence, KY 41042
(800) 634-7064

International Office:
Taylor & Francis Group
130 Milton Park
Adingdon, Oxon, OX14 4SB
United Kingdom
+44 (0) 1235 400 524